* Ensures each customer experience meets or exceeds the criteria indicated on the Customer Expectations for Sales.
* Ensures high quality and professional services are provided to every customer.
* Maintains high ethical standards in daily sales activities.
* Departs from traditional ways of doing things as appropriate to ensure maximum customer satisfaction and loyalty.
* Ensures that Sales Consultants deliver each vehicle to customers in a positive and memorable way.
* Works with all dealership personnel to ensure customer satisfaction.
* Runs the sales desk under the direction of the General Manager .
* Monitors and evaluates daily employee performance of the Sales Consultants; providing on-going feedback, coaching, training, and career guidance as necessary.
* Ensures employees attend training programs to gain required skills and/or certifications.
* Conducts sales training meetings as directed by the General Manager.
* Assists Sales Consultants with closing deals when necessary.
* Ensures that dealership policies and procedures are understood and followed..
* Help Sales Consultants understand the importance of matching the right vehicles to the right target audience.
* Monitors the efforts of Sales Consultants to enhance the image and customer satisfaction rating of the dealership.
* Ensures a positive working environment for employees.
* Develops a team atmosphere both within the Sales Department and across other dealership departments.
* Follows all dealership policies.
* Establishes and maintains positive management/employee working relationship .
* Uses computers to monitor daily operations; maintains proficiency in use of in-house computer systems.
* Applies information found in Ford Motor Co manuals, publications, and other documents.
* Utilizes new systems or processes implemented by Ford or the dealership.
* Maintains an awareness of and makes certain Sales Department employees comply with safety regulations and right-to-know policies and procedures.
* Medical, Dental, Vision & Life Ins
* 401k Plan
* Paid vacation
* Growth opportunities
* Paid Training
* Long term job security
* Flexible Work Schedule
* Saturday Lunches
* Discounts on products and services
* Holidays Off: New Years Day, 4th of July, Thanksgiving Day & Christmas Day
* Previous Sales Manager experience
* Available to work flexible hours & Saturdays
* Ready to hit the ground running on learning new product ins & outs
* Fantastic communication skills with your customers
* Professional, well-groomed personal appearance.
* Clean driving record
* Willing to submit to a pre-employment background check & drug screen
**Apply for Automotive Used Car Sales Manager**
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