Job Description

Overview

Investigator - Network Services 

Springfield, MA area

Immediate need for an undercover investigator within the largest worldwide investigative solutions company. If you are an adventurous, adaptable, and organized professional who thrives in a fast-paced, mobile environment, we invite you to apply for this exciting role. This position offers competitive compensation, travel allowances, and hotel accommodations to support your dynamic work lifestyle. Join CoventBridge Group as it continues its expansion into all areas of investigations, allowing continual growth for its employees.

Responsibilities/ Requirements

Responsibilities:  

Duties and responsibilities include essential functions of positions assigned to this classification. Depending on the assignment, the employee may perform a combination of some or all the following duties:

• Conduct undercover investigations in moderate to high crime areas to gather information and intelligence about the case.
• Establish covert identities and maintain a low profile and confidentiality throughout investigations.
• Collect physical evidence from the investigation scenes and preserve said evidence to maintain the chain of custody.
• Document, photograph, catalog, and label evidence in an organized manner with efficiency between multiple online computer systems.
• Maintain accurate records of all evidence transactions and prepare detailed reports documenting investigative activities.
• Summarize findings, statements, and evidence collected and present findings in a clear and concise manner.
• Troubleshoot and resolve computer-related issues that may arise during evidence processing.
• Coordinate with state, federal, or local law enforcement agencies, legal teams, colleagues, or supervisors as needed.
• Stay current with investigative techniques and technology by participating in ongoing training and professional development.
• Balance a high caseload while being flexible and adapting to evolving investigative needs.
• Handle unexpected situations and challenges professionally.

Requirements:

• Licensed or eligible to be licensed as a Private Investigator in Massachusetts and in surrounding states
• Must successfully pass a comprehensive entrance exam following the training program.
• Must successfully pass a detailed background check.
• Must have a willingness to be constantly on the move, traveling weekly, and staying in hotels often.
  • • The ability to pick up and go quickly, responding to urgent business needs and last-minute opportunities to travel within a multi-state coverage area.
    • Exceptional time management skills to make the most of travel opportunities and ensure maximum productivity.
    • The skill to maintain order in travel-related documents, expenses, and receipts, ensuring accuracy and compliance.
• Must have flexibility to work varied/irregular hours and days including nights, weekends, and holidays.
• Must possess strong interpersonal and communication skills to represent the company professionally in client meetings and interactions.
• Must have a valid state-issued driver's license issued by the state of residency.
• Must have a reliable and fuel-efficient vehicle with minimum auto liability insurance.
• Must possess or be willing to purchase a laptop computer.

Educational/Experience Qualifications:

• Associate or Bachelor’s Degree in Criminal Justice or related field
• Strong attention to detail with commitment to accuracy and quality
• Military, Law Enforcement, Quality Control/Loss Prevention background

Benefits

CoventBridge Group offers the most premiere compensation and benefits package in the industry.

• Competitive pay
• Paid time off
• Monthly vehicle allowance
• Company fuel card
• Company cell phone
• Medical, Dental, Vision plans
• Employer paid Life, LTD, STD insurance
• Company matching 401(k)
• Travel and report writing compensation
• Company paid investigator licensing fees
• Paid ongoing career advancement training
• Timely expense reimbursement with very minimal out-of-pocket expenses

About Us:

CoventBridge Group is the global leader in full-service investigations providing: Surveillance, SIU and Compliance, Claims Investigation, Counter-Fraud Programs, Desktop Investigations, Social Media, Record Retrieval, Canvasses and Vendor Management programs. The company provides top tier data privacy and security practices, deploys robust case management technology customized to clients’ needs and delivers worldwide coverage via its 1000 employees and affiliates worldwide.

CoventBridge is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, caste, disability, veteran status, and other legally protected characteristics and maintains a drug-free workplace.

CoventBridge is committed to the full inclusion of all qualified individuals. As part of this commitment, CoventBridge will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact: Human Resources; 888-932-7364; humanresources@coventbridge.com.

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