Lets do great things, together!
About Moda
Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, were focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Lets be better together.
Job Summary:
This Medicaid Customer Service Representative I position requires working in a busy call center type environment with a high volume of calls. The position is the initial point of contact and provides superior customer service by demonstrating a high degree of courtesy, accuracy, and professionalism to members of Medicaid/OHP benefit plans. This position acts as a resource for members, providers, policyholders, hospitals, pharmacists and others regarding benefits or other issues. This position requires open availability 8am-5:30pm, Monday Friday.
Requirements:
Primary Functions :
Act as a member advocate and liaison with providers and partners as needed to ensure members are connected to services.
Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. This is applicable to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training.
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